Cancellations and
No Shows
Cancellations or appointment changes must be made with no less than 48 hour notice to be free of charge. Changes made with less than 48 hour notice will be charged a rebooking fee of $25 per hour for the appointment being cancelled/rescheduled. This fee must be paid before any new appointments can be reserved.
Service Guarantee
Cut and colors can be a journey and from time to time there may be a misstep. In the event of a needed “tweak” guests can contact me up to 10 days after their service for any necessary adjustments.
*Please note; color clients must be using products at home purchased through me or approved by me through a reputable retailer and have the coordinating receipt.
Product
Guarantee
Products purchased through me that you are not 100% satisfied with can be refunded or exchanged within 30 days of purchase.
Kids
and Pets
Children and/or pets are welcome while under the supervision of another adult not receiving a service.
*service animals always welcome
Parking
Rose Garden Center boasts ample parking for Moonstone & Muro Salon guests.
Loyalty Rewards
Clients as incredible as mine deserve to rewarded!
25 stars earns you $25 in hair services.
Sign up at your next appointment to start earning!
